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Service

ATi UK received the ‘Best After-Sales Service Award’ from the WRc’s Instrument User Group (IUG), thanks to our first rate customer support, fast response times, low maintenance costs and high quality efficient monitors.

Our ambition has always been to provide a first-class service around the clock, both before and after sales, which is why we provide good value solutions for our customers and always go the extra mile.

 

Service Department

The teamYou can maximise the lifespan and efficiency of your water and gas monitors via our industry-leading Service Department.

We believe that our time-served, qualified technicians are the best in the industry and are trained to service, calibrate, offer technical support and repair all types of electrochemical sensors, using the latest techniques and equipment. Our expert Service Engineers are strategically placed throughout the UK to ensure speedy response times for all our customers.

 

Training

ATi’s policy is to put the training of operators at the forefront of our business, by providing on-site training for all our customers. We believe that our comprehensive training improves the knowledge and expertise of operators, increases the monitor’s accuracy and efficiency and significantly reduces maintenance costs.

 

Services

ATi offers an extensive range of services to help your business achieve best-in-class performance, while optimizing costs. This includes:

  • Training workshops for all customers
  • Industry leading technical support
  • Bespoke applications to suit your companies specific needs
  • Manufacturing of dual validation and triple boards
  • Calibration Sensor Exchange Programme
  • Certification of calibrations
  • Installation and commissioning
  • Environmentally green monitoring solutions
  • Site visits
  • In-house servicing and repair on equipment
  • Service contract on equipment
  • Sample monitors for trials